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F.A.Q.

Below are answers to our most Frequently Asked Questions. Please feel free to call the farm store if you still have additional questions or need assistance, 7-days a week, 9am-5pm (609-924-2310)

Ordering

Can I still place my order via fax?
Yes, download and fax the following forms: Gift Boxes for shipping or Gift Baskets for store pick-up/ local delivery.

Can I still place my order with the farm store staff?
Our friendly store staff would be happy to take your order or help with any questions. Call 7-days a week 9am-5pm EST (609) 924-2310.

What type of credit cards do you take? We accept Visa, MasterCard, Discover and American Express.

Dietary restrictions or other special requests:
In the comments section of the payment screen, please let us know if your gift recipient has any allergies or dietary restrictions (i.e. Allergic to nuts). You may also request specific items such as type of fruit bread or cookie in this section.

I don’t see what I am looking for/Custom orders?
Terhune Orchards can custom make baskets up to $200. If you do not see what you are looking for online, please call the farm store (609) 924 -2310. We will help to fill your gift needs.

Corporate or large orders
For customers with multiple recipients or large number of gifts, feel free to attach your gift list in a word or excel document and email it to
info@terhuneorchards.com We can help with gift orders of all sizes. Contact us for your specific requests. 609-924-2310

 

Shipping & Delivery

Where and when do you deliver gift baskets?
Gift baskets are only delivered in the Lawrenceville and Princeton area. Deliveries are made Monday through Friday during holiday or busy season at the farm. Saturday and Sunday delivery maybe available other times of the year. Deliveries take an additional day to process the order. Please note your requested delivery date and contact information of the recipient.

Can I specify when I would like my gift to arrive?
Yes, on the Product page please tell us your requested ship or delivery week or date. Note that with UPS shipping we cannot guarantee an exact date of arrival with Ground Shipping.

Can I ship to a P.O. Box?
UPS will not deliver to a P.O. Box. A street address is necessary for shipping.

Is expedited shipping really necessary?
As many of our products are perishable, we suggest getting them to their destination in the shipping time recommended on the Product Page in order for your recipient to enjoy a quality product. Certain items such as apple cider are required to arrive within three business days or they will go bad.

Can I make substitutions so my gift box can be shipped ground for longer transit time?
Substitutions can be made for your gift box to be in transit for more than 4 business days. If you select ground shipping to further destinations, the fruit bread and other items maybe substituted for items of equal value but non-perishable nature. You may request substitutions in the comments section.

Can wine be shipped or delivered?
Wine can be shipped within the State of New Jersey or to Florida. It may be included in gift baskets for local delivery in the Lawrenceville and Princeton area.

Can you ship Apple Cider?
Yes, we freeze our cider and package it well. It must arrive to its destination within 3-business days. It will be a nice treat from NJ


 

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